7 Jobs in Lakeland, FL
American Directions Research Group is Hiring a Call Center Representative Near Lakeland, FL
Salary: $13.00-$14.00 per hour
Work Location: This role is IN PERSON, located at our Lakeland, Florida facility
Job Type: Part-time
Currently Hiring for Weekends: (Friday,Saturday,Sunday,Monday)- Monday&Friday 5pm-10pm / Saturday&Sunday 3pm-10pm
AMERICAN DIRECTIONS is currently hiring Call Center Representatives for its facility in Lakeland, Florida. This role is a part-time opportunity with evenings and weekends scheduled with some flexible schedule options available! This is not a remote position, must be able to work on site.
On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED! This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals! No previous experience necessary.
What we will provide:
- Starting pay range of $13.00-$14.00 per hour (dependent on availability for certain shifts, work experience, and/or fluency in Spanish)
- Biweekly pay with direct deposit
- Paid training
- Potential growth within the company
- Openings are available for Bi-Lingual Spanish speakers
The skills you will need:
- Exceptional communication skills -- outgoing, friendly, and pleasantly persistent phone demeanor
- You must be able to pass both a reading and pronunciation test.
- Task-oriented and focus driven
- The ability to multi-task
- You will need to listen to a respondent and record answers at the same time.
- Proficient and accurate ability to type verbal responses where required
- Dress for success!
- Suit and tie are not required, but nice casual attire is expected.
Job Summary
Full Time
Business Services
$36k-46k (estimate)
09/03/2023
07/02/2024
americandirections.com
WASHINGTON, DC
200 - 500
1986
BRIAN LOPEZ
<$5M
Business Services
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The job skills required for Call Center Representative include Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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